How to WIN Any Argument & Spot a Liar: FBI Negotiation Secrets | Chris Voss
Former FBI hostage negotiator Chris Voss talks with Think School about negotiation: why most people mistake articulate speech for good communication, how to use open-ended what and how questions, mirroring, labeling, calibrated no-questions, and how to read three negotiator types, including how to spot a liar. He works through a pay-raise and an investor example live. Coverage comes from approximately the first 50,000 characters of third-party captions of an 83 minute episode, so the last part of the liar discussion and later topics are not covered. All stories and numbers (for example guessing body language right about a third of the time) are Voss's own statements, not independently checked. This is general communication advice, not legal or medical advice. Captions are automatic with errors. Topics are untimed; metadata follows YouTube. Source: https://youtubetotranscript.com/transcript?v=vfbCbk54XeE
Executive Summary (TL;DR)
Former FBI hostage negotiator Chris Voss talks with Think School about negotiation: why most people mistake articulate speech for good communication, how to use open-ended what and how questions, mirroring, labeling, calibrated no-questions, and how to read three negotiator types, including how to spot a liar. He works through a pay-raise and an investor example live. Coverage comes from approximately the first 50,000 characters of third-party captions of an 83 minute episode, so the last part of the liar discussion and later topics are not covered. All stories and numbers (for example guessing body language right about a third of the time) are Voss's own statements, not independently checked. This is general communication advice, not legal or medical advice. Captions are automatic with errors. Topics are untimed; metadata follows YouTube. Source: https://youtubetotranscript.com/transcript?v=vfbCbk54XeE